Pre-Orders for the Until Dawn 10th Anniversary Zine will be open from June 13th to July 11th.
Physical zines will be shipped out sometime in early August. Keep up to date with our Tumblr or Twitter for production updates.
Digital zines will be emailed after physical orders have been shipped. All emails will come from [email protected], make sure your email did not end up in your spam.
Leftover sales will open once all physical zines have been received.
All goods are for personal use only and may not be redistributed, reprinted for sale, or otherwise shared.
Shipping Policy
ALLERGEN WARNING: While we will do our best to keep items clean, books and merch are packaged at a home with dogs and cats present.
If you are purchasing 3 or more physical zines, please contact us for accurate shipping prices.
Address changes can be made at any time during the pre-order period and before shipping begins. We will send out an email and post an announcement on our socials one week before we ship out packages asking for any last address changes.
All packages will be shipped from the U.S. The expected shipping time is 2-5 business days for US and Canada based orders, and 1-3 weeks for international orders.
We are unable to ship to the following countries/regions (if you do place an order to be shipping there, we will cancel the order and refund you):
Afghanistan, Belarus, Brunei Darussalam, Gaza Strip, Lebanon, Libya, Niue, North Korea, Russian Federation, Somalia, South Sudan, Sudan, Tajikistan, Ukraine, Yemen
You may also check the USPS Suspended shipping list: https://about.usps.com/newsroom/service-alerts/international/
Buyers are responsible for any customs or import taxes that may apply to their purchase. Depending on your country's regulations, you will need to pay VAT as outlined by your country of residence. The Until Dawn 10th Anniversary Zine organizers are not liable for any delays due to customs. We will not be providing refunds for undelivered items that are a result of failure to pay customs charges.
Refunds, Exchanges, and Returns Policy
While we will do our best to package your item securely, we are not liable for any packages that are lost or damaged during shipment. If there are any issues, please contact your local post office first to report the damage before contacting us. If a package is lost due organizer neglect, such as an address being input incorrectly, you are entitled to replacement. If the contents of the package are incorrect, you are entitled to replacement.
If unclaimed packages are returned to us, we will send you an email and arrange a second attempt. All buyers will be responsible for covering the reshipment cost for unclaimed packages. If the reshipped package is unclaimed or returned, it will be considered forfeited and will no longer be eligible for any refunds.
You may receive a full refund (excluding any non refundable service fees incurred by Stripe) for cancellations made during the pre-order period. Cancellation requests may not be made after the pre-order period has ended as funds will be used to produce and fulfill all orders.
All sales are final, returns will not be allowed.
Contact
Please contact us through our email [email protected] or contact page if you have any questions or concerns about your order. We are also available on our Tumblr, but email is the best way to reach us.